Privacy Policy


BCA is committed to protecting your privacy and security. This policy explains how we will use your personal data.

BCA will never sell your data. If it becomes necessary and your privacy and security are protected BCA may share your data with organisations that provide BCA with services but not with any others.

BCA will not send you marketing communications.

BCA is the controller for the purposes of data protection law (data controller no.Z645448X). It is a charity registered in England & Wales (no. 258163) and a company limited by guarantee (no. 944439). The registered office is at Poole’s Cavern Visitor Centre, Green Lane, Buxton, Derbyshire SK17 9DH.

Enquiries should be directed to The Data Protection Officer at this address or by email to

Information BCA collects

Personal data you provide when joining or renewing membership, including name, address, email, telephone, etc. and financial information.

Your involvement with BCA will result in personal data being created about the activities in which you participate.

BCA use a secure third party to collect subscriptions by direct debit which may result in personal data being notified to us.

BCA does not normally collect or store information that is sensitive or private. Technical information, including the Internet Protocol (IP) address used to connect to the internet, will be automatically collected from visitors to the BCA/Poole’s Cavern website.

Similarly information about website visitors, including the full Uniform Resource Locators (URL), length of visit and pages viewed will be collected automatically.

Data Protection

BCA use a variety of physical and technical measures to keep your data safe and to prevent unauthorized access to or use or disclosure of your personal information.

Electronic data is stored on secure computer systems and BCA control who has access to it.

Secure systems are used to process financial data electronically.

You may be recorded by CCTV when you visit Poole’s Cavern Visitor Centre. It is there to help protect you and BCA. It will only be viewed when necessary to detect or prevent crime and only be stored temporarily before being re-used and recorded over.


Documentary records are stored at Poole’s Cavern Visitor Centre and electronic data is stored on a secure server.

Some organisations which provide services to BCA may transfer data outside of the UK/EU but BCA will only allow that if your data is adequately protected.

BCA will only use and store personal data for so long as it is required for the purpose(s) for which it was originally collected or to comply with contractual or legal obligations. BCA will regularly review information held and delete what is no longer required.

Your Rights

  1. To have your data erased unless it is necessary for BCA to retain it for a lawful reason
  2. To have inaccurate data corrected
  3. To request what personal data is held about you
  4. To request further information
  5. You can complain to BCA by contacting the data protection officer.
  6. If you are not satisfied with the response to a complaint or believe your data protection or privacy rights have been infringed you can complain to the UK Information Commissioner’s Office. Details of how to do this can be found at


This Privacy Policy will be amended from time to time to ensure it remains up to date. The current version will be posted on the BCA website.

July 2018.

Cookies we use

  • Internal tracking / remember your preferences
  • WordPress is installed
  • Google analytics is installed
  • Social bookmarking plugins may be installed which may contain cookies
  • YouTube / Vimeo videos may be embedded which may contain cookies Your consent

By using our Website and if you have not advised us to the contrary, you are consenting to the collection and use of your personal information by this company and its trading names in accordance with this Privacy Policy. When you use this site, you are agreeing that we may use your personal information for the purposes set out in this statement.